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Right choice for New Car Service

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The fact is that you get to decide where your vehicle is serviced, maintained and repaired, at competitive prices

Hoping to find a bargain at the end of year car sales or are looking to ge your new car serviced for the holidays? Here is some sound advice from Orient Street Motors in Batemans Bay.

Getting a new car is one of the greatest investments you will likely make, so it makes sense that you do your utmost to ensure its proper upkeep. Caring for your new car goes beyond detailing the interior and keeping it sparkling with a loving weekly wash, however.

There are a few other things to consider, such as who is the best choice to service your car.

You will want to ensure it is regularly serviced by a qualified professional, to the manufacturers requirements, using high quality parts from a reputable supplier and fluids which meet the manufacturers specifications. This is not just to look after your new car, but because if these four requirements are met you will also preserve the manufacturers warranty.

The fact is that you get to decide who can service your new car without voiding either the manufacturers warranty or your rights under the Consumer Guarantee

Don’t let anyone convince you that you must return the vehicle to the dealership where you originally got it for service or repairs. Provided the work is only done to the manfufacturers specifications by an acceptably qualified person and uses OEM quality parts and fluids, the warranty stands. You have the right to choose who services your car.

With Repco Authorised Service you can tick all the boxes. Every Orient Street Motors mechanic is fully qualified and Auto-Tech trained, giving them access to Australia's leading provider of automotive technical information and training. This means Orient Street Motors mechanics are kept fully up to date with the latest in automotive service techniques and are able to service your new car without voiding the warranty.

Repco branded parts & products are manufactured to stringent Repco quality standards, and are covered by the Repco exclusive Repco Nationwide Warranty, giving you added protection. Orient Street Motors will also only ever use fluids and lubricants that meet the specifications of the original carmaker.

If you already own a new car or are thinking of purchasing one, make sure you clearly understand where your statutory rights begin and end

Make sure you are aware of the variances between manufacturer, statutory and express warranties to ensure you make the right selection when it comes to servicing your new car. You are automatically covered by a statutory warranty, also known as a Consumer Guarantee, under Australian Consumer Law (ACL) and this statutory protection can never be invalidated by manufacturer or express warranties (which are offered by the car maker and car dealer respectively).

A lack of disclosure requirements on car dealers at the point of sale regarding these contracts can easily lead the consumer into making a choice to be bound by a long term contract without access to all of the details needed to make a properly informed decision. 

So look out for new car dealers who try to push the addition of “express” or “extended” warranties, often for free, when you buy a new car. As a general rule these ‘extra’ warranties may include quite extensive restrictions or provisions, often in a way that is not immediately understood. Many times these deals provide barely any additional benefits not already covered by the consumer’s basic statutory rights and can tie the unwary buyer into a long term agreement with a specific car dealer.

Such deals are very unlikely to call to your notice the potential negative aspects involved with taking a new car back to the dealer for service or repair. This includes possible increased travel times to get your car serviced or an increase in waiting times due to fewer available 0 or mechanics.

 

Check out our frequently asked questions below for more information on New Car Service and warranties. If you need to know more, the AAAA website and ACCC website have some great information too.


Specialist Car Services